About Me
Dedicated, Detail-Oriented, and People-Focused
Overview
Beyond my technical expertise, I’m known for precision, reliability, and exceptional customer service. I’ve led teams, trained staff, and ensured strict compliance with U.S. laws and consular regulations.
Core Skills
- Quick, accurate data entry & case management
- Strong communication with applicants, governments, and VIPs
- Cultural advisory & translation for U.S. officers
- Supervising teams and ensuring workflow consistency
Career Experience
- Managed full visa lifecycle: scheduling, demand tracking, intake, printing, referrals, and diplomatic coordination.
- Guided applicants and partners on U.S. policy, eligibility, and requirements.
- Oversaw Security Advisory Opinions and case reviews, keeping applicants updated as needed.
- Trained new team members and acted as deputy supervisor for 5 staff.
- Served as Consular Section’s backup cashier (10 years) and social media lead.
- Cross-trained in American Citizen Services during COVID-19: passports, CRBAs, special cases, and emergency support.
Career Experience
- Managed full visa lifecycle: scheduling, demand tracking, intake, printing, referrals, and diplomatic coordination.
- Guided applicants and partners on U.S. policy, eligibility, and requirements.
- Oversaw Security Advisory Opinions and case reviews, keeping applicants updated as needed.
- Trained new team members and acted as deputy supervisor for 5 staff.
- Served as Consular Section’s backup cashier (10 years) and social media lead.
- Cross-trained in American Citizen Services during COVID-19: passports, CRBAs, special cases, and emergency support.
